Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalized orders
Absolutely, I take on numerous custom orders. Feel free to reach out with your ideas. With your vision and my expertise in woodworking, we can create a unique gift that will be cherished for generations to come.
Is your work guaranteed?
Absolutely! I promise you’ll be grinning ear to ear with your order, or I’ll gladly take it back in pristine condition within three weeks! No questions asked!
When will my order arrive?
Most items ship in 1 to 2 working days. We normally ship USPS or UPS Ground, depending on size . By doing this, your package will be delivered in 4 to 6 working days from date ordered.
What is your packaging like?
We take great pride in our shipping process. Each box is specially crafted from double corrugated cardboard to perfectly fit the product. Every item is carefully wrapped in bubble wrap or foam and then shrink-wrapped for added protection. Additionally, all boxes are labeled with bright red and white "Fragile" tape, ensuring a safe journey to their destination.
Care instructions
Each item includes a heartfelt thank you note, straightforward instructions, and a contact number for any assistance you may need. This is what truly sets us apart as a five-star service!